Delivery & Returns
We aim to process every order within one business day. You will be notified of the status of your order when it is received (together with payment) and when the item is shipped. However, as shipping times depend on our carrier DHL, we can unfortunately not guarantee specific delivery times. DHL’s standard delivery times are – Germany: up to 2 business days, Europe: up to 5 business days, rest of the world: up to 10 business days.
If you are not fully satisfied with the seen. product(s) you purchased in our webshop, you may, of course, return it/them in unworn condition within 14 days from the date of order. You can then choose whether you want the item(s) to be replaced or get your money back. Please send an e-mail to shop at seen-site dot com before you return your order to make it easier for us to identify it.